Vision & core values
We seek to establish working relationships with our customers through commitment, communication and teamwork. To achieve these goals, our company is committed to a vision:
- ‘We strive to become our customers’ preferred choice’
This vision is underpinned by the company’s core values, values which have developed over the years and which are fundamental to the way in which VELFAC operates:
Take responsibility, show respect
We don’t pass problems on as quickly as we can - we take responsibility and find a solution. We treat others as we wish to be treated ourselves.
Maintain commitment and perseverance
We always finish what we’ve started and honour our promises - we are not afraid of commitment. We persevere in any situation regardless of the difficulty we might be facing.
Quality equals progression
We must never promise something we can’t deliver to the best possible standard; we must always look at what we have achieved and work out how to do it better next time.
Have courage, show care
In our day to day activities we are proactive, tackling difficult issues head on, after we have taken the time to think and plan appropriately. We are not afraid of change and of being different.
This formula encourages a healthy balance of initiative and perseverance, essential for growth, and helps us maintain the excellent relationship developed with clients, suppliers, employees and shareholders.