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Care instructions

The correct cleaning and maintenance of your windows will keep them looking good
and ensure they will resist even the harshest weather conditions for years to come.

The following washing and oiling guidelines must be followed to ensure your 12 year warranty is maintained:

  • Oiling of the hinges, handle and locking mechanism with a teflon-based lubricating oil at least once a year.
  • Windows should be cleaned with a soft cloth or soft bristle brush and luke warm water with a few drops of mild detergent - detergents must not contain solvents or abrasives.  To dry the window, use a window scraper, or wipe with a slightly damp Chamois leather or fine cloth.
  • Traces left on the glass after removing stickers can be removed with meths or other alcohol based substances - care must be taken to avoid contact with other parts.


Further operations and maintenance information can be found in the VELFAC user guide.

Call VELFAC After Sales Service on 01223 897100 or e-mail customerservices@VELFAC.co.uk